Campaign Overview on Lutendo
This guide will help you navigate and manage your campaigns effectively on our platform. You’ll learn how to monitor campaign performance, manage applications, and take necessary actions to ensure successful outcomes.
Accessing Your Campaigns
There are two ways to view your campaigns:
Via Dashboard:
Click ‘Active Campaigns’ for a quick overview
Via Side Menu:
Click ‘Campaigns’ in the side menu
Campaign Statuses
Each campaign is marked with a distinct status for easy identification:
Active Campaigns (Green):
- Currently running campaigns
- Can be scheduled for future dates
- Automatically visible to testers on start date
Paused Campaigns (Yellow):
- Temporarily inactive
- Can be reactivated at any time
- Maintain all original settings
Draft Campaigns (Yellow):
- New campaigns pending activation
- Created through duplication
- Result of new campaign creation
Ended Campaigns:
- Completed campaigns
- Historical data maintained
- Cannot be reactivated
- Can be duplicated
Campaign Management Tools
Search and Filter
- Search by campaign ID
- Filter by category
- Sort by marketplace status
- Quick access to specific campaigns
Campaign Actions
Access these options via the three dots (⋮) in each campaign’s corner:
Edit Campaign (Available for non-active/non-ended campaigns):
- Extend end date
- Update product images
- Modify tester instructions
Start/Stop Campaign:
- Pause or unpause campaigns
- Maintain existing applications
- Option to reactivate later
Duplicate Campaign:
- Creates draft version
- Customize all settings
- Perfect for price adjustments
- Quick campaign recreation
Additional Management Features
Application Management
Monitor and manage tester applications efficiently. For detailed information about handling applications, please refer to our comprehensive Applications Guide.
Refund Processing
For campaigns requiring refunds, access our streamlined refund system. Learn more about managing refunds in our detailed Refunds Guide.
⚠️ Important Notes
Price Changes:
Avoid price modifications during active campaigns
Create new campaigns for price adjustments
Use duplicate feature for quick recreation
Refund Compliance:
Never process refunds through Amazon
Use Lutendo’s designated refund tools
Consider Managed Refund service for automation
💡 Pro Tip: Use the campaign duplication feature to quickly create new campaigns with similar settings while making necessary adjustments.