Navigating the Lutendo Platform: A Comprehensive Guide for Testers
Welcome to Lutendo! As a tester, understanding how to navigate the platform efficiently is essential for making the most of your experience. This guide will walk you through the various tabs, features, and functionalities available to you, ensuring that you can easily access and utilize all the tools at your disposal.
Side Menu Overview
The side menu serves as your central navigation hub, providing quick access to different sections of the Lutendo platform. Let’s explore each option in detail.
Overview:
The Overview tab directs you to a detailed dashboard where you can quickly navigate between key sections and get a snapshot of your current status.
-
- The dashboard includes the following cards:
- Open Applications: Displays the campaigns you have applied to but have not yet been accepted.
- Accepted Applications: Shows the campaigns you have been accepted for.
- Awaiting Order IDs: Lists the campaigns for which you need to provide the Order ID.
- Awaiting Reviews: Displays the campaigns for which you are expected to provide reviews.
- Points and Ranking: Allows you to monitor your internal Tester score.
- Reviews: Showcases the reviews you have published.
- Performance Metrics: Located at the bottom of the page, this chart tracks the points you have accumulated over the last 30 days, providing a visual representation of your activity and success. Adjacent to the line chart, you’ll find an area displaying feedback received from sellers, which can be gathered through participation in social campaigns or product tests.
- The dashboard includes the following cards:
Offers:
The Offers tab serves as a central hub for testers to select between Product Tests and Social Campaigns. Here, you can browse and apply for available campaigns that match your interests and expertise.
Accepted Applications:
This tab showcases the campaigns you have been accepted for. Monitor your upcoming testing opportunities and plan your schedule accordingly.
Awaiting Order IDs:
This tab allows you to view the campaigns for which you are expected to provide the Order ID. Keep track of your pending tasks and ensure timely submission of Order IDs to complete your testing responsibilities.
Awaiting Reviews:
The Awaiting Reviews tab displays the campaigns for which you are expected to provide reviews. Stay on top of your review obligations and maintain a high level of engagement and reliability as a tester.
Awaiting Refunds:
The Awaiting Refunds tab allows you to track the campaigns where you have fulfilled the objective and are waiting for the refund. For detailed information on how the refund process works, please refer to this article: Receiving the Refund.
Chat:
The Chat feature is prominently displayed on the sidebar, with notification bubbles to alert you to messages from Sellers.
Stay connected with Sellers and never miss crucial communications that may impact your testing experience.
Invite a Friend:
Lutendo offers an exciting Affiliate Program that allows you to invite friends to join as testers or sellers. By referring others, you can earn points or a percentage of subscription payments made by referred sellers.
Spread the word about Lutendo and enjoy the benefits of growing the community.
Settings:
The Settings tab, also accessible via the Gear icon at the top right corner, enables you to manage your account settings, adjust preferences, and handle account security.
Customize your Lutendo experience and ensure your account remains secure and up to date.
Log Out:
When you’re ready to end your session, simply click on the Log Out option to securely sign out of your Lutendo account.
Top Menu Navigation
In addition to the side menu, Lutendo provides a convenient top menu bar that offers quick access to essential information and resources. Let’s explore the features available in the top menu.
Points:
- The Points section displays your current points balance, allowing you to keep track of your earnings and progress as a tester.
- Points are earned through various activities, such as applying for campaigns, providing reviews, and participating in social campaigns. For detailed information on how you can earn points, please refer to this article: Your Tester Points and Ranking.
- Monitor your points regularly to gauge your performance and set goals for future testing opportunities.
Ranking:
- The Ranking section showcases your current ranking among all testers on the Lutendo platform.
- Your ranking is determined by factors such as your points, review quality, and overall engagement with the platform.
- Strive to maintain a high ranking to increase your visibility to Sellers and enhance your chances of being selected for exclusive testing opportunities.
Knowledge Base:
- The Knowledge Base is a valuable resource that provides answers to frequently asked questions and offers guidance on various aspects of the Lutendo platform.
- Access the Knowledge Base directly from the top menu to quickly find solutions to any queries or concerns you may have.
- The Knowledge Base covers topics such as campaign applications, review guidelines, refund processes, and more, ensuring that you have the information you need to succeed as a tester.
Gear:
- On the top right corner of your screen, you’ll find a gear icon that opens a dropdown menu with additional options.
- The dropdown menu includes the following sections:
- Settings: Access your account settings, where you can update your profile information, manage notification preferences, and customize your Lutendo experience.
- Support: Get in touch with Lutendo’s dedicated support team for any inquiries, issues, or feedback you may have. Our support team is ready to assist you and ensure a smooth testing experience.
- Logout: Securely log out of your Lutendo account when you’re finished with your session. It’s important to log out properly to protect your account and maintain the security of your personal information.
By familiarizing yourself with the various tabs and features available on the Lutendo platform, you’ll be well-equipped to navigate seamlessly and make the most of your testing experience. From applying for campaigns and providing reviews to tracking your performance and communicating with Sellers, Lutendo offers a comprehensive set of tools to support your journey as a tester.
If you have any further questions or require assistance, our dedicated support team is always ready to help. Happy testing!